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FAQ

Have questions about Office Link or any of our products or services? You're in the right place. Below you will find more information about our shipping policy, how to find out the status of your order, and more. If you can't find what you're looking for or have questions about specific products, please feel free to contact us and we will do our best to help you out. 

Order Status

  • Has my order shipped?
  • How do I change quantities or cancel an item in my order?
  • How do I track my order?
  • My order never arrived.
  • An item is missing from my shipment.
  • My product is missing parts.
  • When will my backorder arrive?

My Account

  • How do I create an account?
  • How do I edit my account information?
  • How much is my shipping?
  • I forgot my password.
  • How do I return my product?
  • I received the wrong product.
  • What is your return policy?
  • When will my order ship?

International Shipping

  • Do you ship to my country?
  • What are my payment choices?
  • When will my order ship and what are my shipping charges?
  • What is the return policy?

Guarantees

  • Low Price Guarantee
  • Privacy Policy
  • Security

Pricing and Billing

  • Do I have to pay sales tax?
  • I have a question on my charges.
  • I need a copy of my receipt/invoice.
  • When will my credit appear on my account?
  • When will my credit card be charged?

Buyer's Guide

  • How do I buy/redeem a gift certificate?
  • How do I find my product?
  • How do I navigate the site?
  • How do I use a coupon?

Additional Support

  • How do I contact you?